Industry-Leading Customer Experience
Methodology That Drives Business Outcomes
Organizations like yours are rapidly deploying solutions like Software-as-a-Service, bundled technology offerings and variable consumption models to enable their digital transformation initiatives. But with new solutions come new challenges, and aligning technology with business requirements is chief among them. That’s where we come in.
Trusted Methodology for an Endless Journey
At ConRes, bridging the gap between you and the manufacturer means we provide dedicated expertise and support at every phase of your digital transformation to ensure your investments achieve business outcomes.
How our methodology benefits you:
- Gain intelligence to link business outcomes to IT investments
- Influence stakeholders by developing strong business cases for technology
- Mitigate risk with proactive infrastructure assessments, monitoring and management
- Increase efficiency by reducing manual-intensive operational tasks
- Free up in-house experts to focus on core technology initiatives
- Proactively discover innovation and cost-saving opportunities
- Reduce IT costs and complexities across environment by working with one vendor
- Develop in-house knowledge and skillsets through ongoing training/education
Though BrandTech Scientific was already planning to upgrade from the inefficiencies of a legacy private branch exchange (PBX) system, the project timeline and use case expanded because COVID-19 hit. That’s when ConRes and Cisco combined forces to expedite cloud-based solutions for internal communications, meetings and events and improved customer experience.
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