Help Desk/End User Support Services
Today’s IT environments require a variety of backup services and, to be productive, end users require support for their applications and tools.
When your technology department has its hands full with ongoing IT projects and maintenance, how do they find time to provide complete, quality end user support?
If end user productivity is compromised, the efficiency of your entire organization suffers. Help desk and end user support services from ConRes’ Managed Services team act as an extension of your internal help desk. Any time an end user needs help using their software or hardware tools, their call is answered by a knowledgeable engineer at our network operations center (NOC) who is empowered to resolve their issue.