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The Cisco Cloud Connected Solution Component #6: Cisco SRST for HCS

by Greg Jackman

Cisco offers the Cisco Unified Survivable Remote Site Telephony (SRST) for Hosted Collaboration Services (HCS) as a landmark Infrastructure-as-a-Service (IaaS). In the cloud, these services provide virtual appliances that offer collaboration services with the added bonus of no cost of maintaining and buying physical servers. They also extinguish the support costs and overhead for the deployment of an enterprise voice and video collaboration.

As customers transfer to these services, certain roadblocks arise, including how to confirm the continuity of services when connectivity to the cloud is lost. Voice communications are such an essential part of a communication’s solution that businesses cannot continue without them. With this level of importance of a specific service, the idea of resiliency in the face of a cloud outage becomes very critical.

Cisco provides you with Cisco SRST for HCS to ensure a smooth switchover to fallback services. In short, phones in the branch office fallback transparently during a WAN outage and provide business continuity through resilient voice services during WAN link failure.

Cisco offers this service with features that include:

  • Provides Telephony Survivability during WAN outages.
  • Uses Cisco router to auto register and provide local call processing with no manual intervention required.
  • Offers a connection between HCS and HCS Connector that is safe and secure.
  • When WAN is available, IP phones auto-revert back to the HCS infrastructure.

To follow our continued discussion of all the components of the Cisco Cloud Connected Solution, please stay tuned to our Cisco blogs. Or access each of our other Cisco Cloud Solution Component blogs here:

Ready Your Network for the Cloud with the Cisco Cloud Connected Solution

The Cisco Cloud Connected Solution Component #1: Cisco AVC (Application Visibility and Control)

The Cisco Cloud Connected Solution Component #2: Cisco ASR 1000 Series

The Cisco Cloud Connected Solution Component #3: Cisco CSR 1000v

The Cisco Cloud Connected Solution Component #4: Cisco WAAS with AppNav

The Cisco Cloud Connected Solution Component #5: Cisco WAAS with eMAPI

The Cisco Cloud Connected Solution Component #7: Cisco ScanSafe Connector

The Cisco Cloud Connected Solution Component #8: Cisco UCS E-Series Server

The Cisco Cloud Connected Solution Component #9: Cisco FlexVPN

For more on cloud computing, see our Cloud Computing Solutions page. We also encourage you to discover why Cisco has chosen to partner with ConRes and visit the Cisco Resource Library at ConRes. For a no obligation discussion, contact your local ConRes IT Solutions office. Or email our Cisco Team.

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